Customer Resources

At Memex, we take pride in providing our clients with the resources they need to get the most out of our products as well as comprehensive technical support options.

Technical Support

If you require assistance with one of our products, our expert Customer Support representatives are here to help you. Learn more about the support options available to you.

Technical Support

Product Documentation

Download manuals and brochures for our products in convenient PDF format.

Product Documentation

Software Downloads

Download updates, patches and demo versions of our software products, as well as various 3rd party tools and utilities.

Software Downloads

Marketing Materials

In this section you will find links to download brochures, feature sheets and marketing materials for various products in convenient PDF format.

Marketing Materials

Webinars on MES

Learn how to increase productivity by applying vertical and horizontal integration – shop floor to top floor – and production operations management with state of the industry MES tools.

Webinars on MES

Memex OEE ROI Calculator

With Memex’s ROI calculator, you can evaluate the impact of OEE implementation. Whether you are reducing costs or mining capacity, this innovative tool will help you.

Memex OEE ROI Calculator

Free Memex G Code Charts

Request as many copies as you need of our Free G-Code chart.

Free Memex G Code Charts

Additional Resources

Iscar Testimonial

6/5/13May 6, 2013 | Customer Testimonials

“I have installed the board and all is well. Thank you for the good service” - Warren, New Zealand
MTConnect: Connectivity Guide

30/4/13April 30, 2013 | White Papers

The purpose of this guide is to answer the question, "How do I get started with implementing products in my manufacturing facilities that take advantage of the MTConnect standard?"
Magellan Aerospace Testimonial

24/4/13April 24, 2013 | Customer Testimonials

“The Memex system is working great; the assistance is A+++”
MTConnect: What’s In It For You?

22/4/13April 22, 2013 | White Papers

The purpose of this guide is to answer the question, "What are the tangible benefits associated with monitoring shop floor assets utilizing MTConnect?"
BT Crellin Machine Company Testimonial

22/4/13April 22, 2013 | Customer Testimonials

“You saved us a tremendous amount of work.” “Thanks for the help. I have downloaded the files suggested and the program recognizes our files and shuttle.” -Rick Kirkendall, President
CNC Soluciones Inc. Testimonial

22/4/13April 22, 2013 | Customer Testimonials

“In the metal cutting business, time is money and with the Memex tools we have minimized downtime, ensuring we maximize our revenue and profitability.” “Thank you very much for your support. The system is fully working…I would like you to know that the support provided by your technician was excellent. He was able to find [...]